Help & FAQs
10 KD is the minimum order value and more than 50% of the items should be “Non-promotional” items.
Online payment is enabled in our website currently. customers can use multiple payment methods at time of delivery.
We accept Kuwaiti Dinar only. (KWD)
We will accept Cash on delivery by K-NET, Master card & Visa card and Online Payment.
Yes, we accept WhatsApp orders # (96621778).
Yes, you can however this may cause a delay in delivery.
Yes, you can cancel the order as long as the order is not in transit.
Our Valued Customers, Due to the current situations of the curfew and a high volume of orders.
- Your orders will be delivered within one to two weeks.
- We are doing our best to deliver all your orders the soonest.
Yes, 1 KD fixed delivery charge for all orders.
Yes, you can track the order via our call center agent.
Yes, you can purchase all the items listed in the website from our store or request to pick up by our online department.
Yes, you can return/cancel items at point of delivery with the following exceptions
- No items that are detailed on the NO REFUND OR EXCHANGE items list.
- The total delivered order cannot go below 10KD in value. 0l>
- Click “Create an Account” ⟶ Enter the personal details in the form with a strong password
- Website will send account verification link to given email & verification code to mobile.
- Open e-mail and verify the account.
- Then click on verify mobile button in website and enter the verification code to complete the registration.
- After this, enter email ID and password to login into website account.
- Login into website with registered username & password ⟶ Go to My Account ⟶ Update personal info, address and other required updates.
- Enter e-mail ID ⟶ click on “Forgot Password” ⟶ System will send the “Re-set” password link to the email ⟶ Enter new password and re-type the same password ⟶ Click “Re-set password” button.